Insights to understand everything from guest experiences to
Was there a mint on their pillow? Were their sheets clean? Were they able to find the pool? How did the concierge respond when they forgot their toothbrush? Get real-time documented experiences of your guest's time at your establishment.
Leverage Motif's video surveys to learn what your VIP guests expect from their upcoming stay. Anticipate special preferences, and maximize brand ambassadorship.
What was their experience on that travel aggregation site? How many other hotels did they consider. Use Motif to understand the variables that matter most to potential guests.